Updated August 10, 2015
Your agreement that we may contact you:
You consent to receive calls and text messages by automated means. It's easy to opt-out: email firstname.lastname@example.org.
By providing your contact information to us, you agree that Ringorang may contact you at the phone number or email address you provide in this online session, even if you have previously indicated your preference of 'do not call' or 'do not email' with a government registry or with Ringorang. You agree that we may use personal and financial information about you from our affiliated companies to prefill the Subscription Documents and other forms, if and as applicable. If you provide us with your mobile device information, you agree that we may contact you via your mobile device. (Your mobile carrier's charges may apply.). You can also revoke your agreement to be contacted at any time. If you do not want us to contact you, please email us at email@example.com.
We may also record your sessions for internal review purposes only and related to quality assurance, compliance and to improve user exerience. We capture: HTML changes that happen while you use pages; Mouse movements; Mouse clicks; Scroll movements; and key strokes. Each event tracked is saved into a cloud database using a time stamp which is later used to replay back the events to us in sequential order. We also track while you're on different pages (using a first-party cookie), enabling us to later play back the entire session in a single recording - even if you visited multiple pages. Recordings of both static and dynamic pages occur (including payment areas and logged in areas). By default, we will not record passwords and numbers which resemble credit card or banking numbers.
From time to time, we may revise this policy to reflect changes in applicable laws, regulations, or practices or features of our Service. In such case, this policy will be updated and the effective date will be updated. Your continued use of the Ringorang Site and Services will signify acceptance of this policy.
A visitor or non-registered user using a Ringorang Site is not required to provide any personal information. If a visitor submits an enquiry to us as part of a support or other informational request or application, we may collect and retain such personal information as supplied by the visitor to facilitate return contact and answering of the request.
Use of the Ringorang Site as a registered user in either a public or private site requires us to collect and store a user's email address. This is used to identify the user for purposes of logging in, and to send application notifications when user action is required.
Optionally, a registered user may provide a first and last name, and biographical description of themselves. This information, collectively called a profile, will be viewed by the Company. Registered users have full control of their profile information, and may view or amend it at any time while logged in to the Site.
Through the use of the Service, a user may optionally choose to design a Ringorang® program and/or complete a questionnaire. Ringorang stores the responses from users and may use them to answer questions and commence additional communications with the user.
Where a user is registered in a private Ringorang site, such as a corporate site, Ringorang will record that the user is a member of that site. Optionally, a private site can be configured to grant access to managers to view reports containing user responses. Optionally, a site administrator may choose to apply arbitrary tags to users, such as \"sales region\" or \"country\", to facilitate grouping in reports.
Ringorang does not use, require, or knowingly record any sensitive personal data. We request that users of our services not provide to Ringorang any sensitive data (e.g. data about an individual concerning racial origin; political, religious or sexual opinion, beliefs or persuasions; criminal convictions; trade union memberships; etc.), and we reserve the right to remove any such data on discovery.
Cookies are also used to collect analytical statistics about use of the Site. This helps us better understand user behavior, which parts of our website people have visited most frequently, from what geographic regions, etc. Ringorang uses the Google Analytics service to gather this data. Ringorang may use web beacons in emails it sends to record the status of email deliveries, such as bounced, delivered, opened, etc. Ringorang uses this information for the purpose of delivery troubleshooting and statistical analysis.
Ringorang may log access to its sites and services and retain logs for a period of time to facilitate in monitoring and improving the performance, security, and functionality of the service. Logs may contain IP addresses, which may indicate the location of a user accessing the site.
Ringorang will not share, sell, rent or trade personal information to unknown or unaffiliated third parties. However, Ringorang may share, sell, rent or trade personal information to closely related parties for marketing and/or promotional purposes so long as what is being marketed and/or promoted directly serves the scope of Ringorang's current products and services. For example: Ringorang may provide to Vergence Entertainment LLC (its Manager) certain investor-related data that it may use to announce an investment offered by Vergence. Ringorang will never share, sell, rent or trade highly-sensitive personal information such as but not limited to social security numbers and bank account numbers. Another example: Ringorang shares data that users provide when generating estimates and subsequenly connecting to a Ringorang Rep ('Reps'), with one or more Reps for the purpose of servicing and better serving the prospective clients accounts. Ringorang may transfer personal data to data centers of our service partners to enable the essential operation of the service.
Ringorang reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company's rights and/or to comply with a judicial proceeding, court order, or legal process.
Ringorang takes data security seriously and has in place appropriate physical and virtual safeguards, procedures and policies to prevent unauthorized access, disclosure, alteration or destruction of personal data.
Ringorang uses personal data supplied by or on behalf of registered users to facilitate use of the Ringorang Service by said users and, where relevant, their managers or administrators. Ringorang will take reasonable steps to verify the validity of personal data supplied, for example by validating email addresses and/or the source of data supplied.
As a responsible organization, Ringorang adheres to the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Ringorang has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
In the unlikely event that a complaint or dispute cannot be resolved through our internal process, Ringorang has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus.