Formed in 2019, Knowledge as a Service, Inc. ("KaaS") supports companies making the shift from a traditional workplace training model to a Performance-First Framework that delivers real business results. KaaS' goal is to empower enterprises to improve their employees' performance by leveraging training content in microform and delivering it in the way the brain learns within the flow of the workday. Combined, this Framework leads to lasting habit formation that generates measurable outcomes. Ringorang®, KaaS' software-as-a-service (SaaS) solution, is the mechanism through which companies can provide both the content and the necessary regular reinforcement to develop those habits in the workforce. Ringorang® went through clinical trials with the U.S. government and national laboratories. It is patented and has been pressure-tested on a global scale with KaaS' Fortune 50 customer.
KaaS is seeking a highly motivated professional to join our team as a Customer Success Coach. This person, lead by our Director of Customer Success, will lead our clients through the journey of adopting and implementing Ringorang® and our Performance-First Framework. This is a post-sale, high-touch, customer-facing role. The ideal applicant skillfully adopts changing technology and deals well with multiple means of communication. Comfort in ambiguity is a plus.
Interested applicants should email their cover letter and resume to our Director of Customer Success Niti Singh at email@example.com.
ESSENTIAL SKILLS FOR SUCCESS
Knowledge as a Service, Inc. ("KaaS") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.