The U.S. Department of Energy funded cutting-edge learning programs to impact energy conservation.
Specifically, Ringorang delivered customer education to utility company customer like you and me, in Nevada, Michigan, and Texas.
These utility companies had been given mandates from the DOE to find new methods for reducing energy use, with financial penalties for non-compliance.
Ringorang was implemented in randomized controlled trials, with engagement periods ranging from 2 weeks to 8 months.
The goal was to drive increased engagement compared to industry norms, demonstrate measurable levels of reduction, and create sustainable behavioral change.
- 1200% increase of customer engagement over historical norms.
- 22% peak-time energy reduction by low-income customers in Michigan.
- $1.5M+ saved on customers' energy bills during the blazing Nevada summer.
- Texas customers took energy-saving actions at double the rate of the norm.
Just another use case out there of the Ringorang impact.
Sempra Energy employees needed to be knowledgeable and informed around an upcoming rate increase, and be empowered to have conversations with customers about this information. Sempra chose Ringorang to educate and build confidence.
Ringorang created a rewards-based language and culture retention program to assist Seminole Nation with building habits for their people, and preserving their cultural heritage. Loss of information was reduced by 50% after just 2 weeks.
Relaying new information to a remote global workforce - and getting them to take action on it is challenging even in the best of times. KaaS’ most recent customer was increasingly disengaged with a channel partner and boosted responses 36X.