With the world still socially distanced by COVID-19, many talk of the Fourth Industrial Revolution.
It's been happening for awhile, and it has accelerated as organizations lagging behind feel the new pressures of this changing workplace ecosystem.
Professor Klaus Schwab's book is as timely as ever as we explore our emerging reality of "fusing the physical, digital and biological worlds, impacting all disciplines, economies and industries, and even challenging ideas about what it means to be human."
It is fundamentally human to crave connectedness and engagement in this reality.
Employees are struggling with isolation. Enthusiasm suffers. Employers are struggling with how to engage and reinvigorate a workforce challenged from all sides.
Competitive gameplay, an engagement app, daily touches creating ongoing excitement about your company and mission - does that really make a difference?
You bet it does.
For both employees and employers - something that creates a continuous connection, something always on, something in their pocket can make the difference between an employee who's checked out and one who's rowing with your crew.
How do you engage your remote employees and foster connection?
Corporate training needs to evolve to leverage Level 4 - the Results phase - of the Kirkpatrick Model, taking both a long- and a short-term approach.
Sempra Energy employees needed to be knowledgeable and informed around an upcoming rate increase, and be empowered to have conversations with customers about this information. Sempra chose Ringorang to educate and build confidence.
Ringorang was used in several U.S. Department of Energy controlled trials, resulting in behavior change on the part of utility customers who were educated on how to reduce energy usage at home.