Relaying new information to a remote global workforce - and getting them to take action on it - is challenging even in the best of times.
During the pandemic, many companies are searching for new ways to increase engagement in their workforce and channel partners - to ultimately see measurable results in their business.
KaaS’ most recent customer was experiencing decreased engagement with a channel partner: after inviting channel partner employees to attend a webinar on the value of becoming certified with their organization - only a tiny fraction of attendees signed up for the certification.
A webinar clearly wasn’t the best method to engage this external group and reinvigorate the channel.
3 weeks later, they experienced a breakthrough.
After converting the webinar content to bite-sized, spaced-out microlearning modules repeated over 2 weeks with competitive gameplay, a leaderboard, and prizes - our customer saw 36X certification signups compared to the webinar attempt.
Turns out, when you don’t present *at* people - but instead engage them in the process:
New concepts take root.
Training becomes fun.
People take action.
Your company drives to the desired result instead.
With the world still socially distanced by COVID-19, many talk of the Fourth Industrial Revolution. People are craving connectedness, which can be achieved by increasing engagement in the workplace.
Community Medical Services (CMS) provides opioid treatment services to individuals with opioid use disorder (OUD).
Relaying new information to a remote global workforce - and getting them to take action on it is challenging even in the best of times. KaaS’ most recent customer was increasingly disengaged with a channel partner and boosted responses 36X.